The training focuses on the following subjects under three broad functional areas i.e. Technical, Managerial/Business and Supportive Functions.
Technical Theme :
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1. Best Practices in Distribution Systems O&M
2. GIS-Supported Network Planning, Analysis and Asset Management
3. Distribution Loss Reduction
4. Distribution Efficiency and Demand Side Management
5. Best Practices for Agricultural Pump-sets (Rural DSM)
6. Electrical Safety Procedures, Accident Prevention and Disaster Management |
Management Themes :
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1. Performance Benchmarking, and Quality of Supply and Service
2. Customer Satisfaction, Communications and Outreach
3. Distribution Business Management and IT based solutions
4. Financial Management of Distribution Business
5. Regulation of Distribution Business
6. Rural Power Supply and Participatory Models
7. Change Management in Power Distribution |
Support Themes :
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1. Project Development and DPR Development
2. Communications Skills, Employee Motivation, and Morale Development |
Beneficiaries of the DRUM Training Program include the following audiences :
The training is delivered to the following six target groups and is structured to the functional needs of each of them:
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1. Policy makers and regulators
2. Regulatory staff
3. Senior managers and engineers
4. Mid-career managers and engineers
5. Entry level managers and engineers
6. Distribution utility personnel including technicians, linesman, meter-readers, billing and collection staff, customer interface personnel etc. |
DRUM initiative is seen as the stepping-stone for institutionalized arrangements for sustainable capacity building in distribution, the following relationship matrix is envisaged:
DRUM program assumes significance for the reason that it provides vehicle for capacity building of stakeholders in distribution business development. For institutionalizing the efforts such that the training programs get implemented on a long term sustainable basis, Power Finance Corporation has been made the Implementing partner, which will help to reinforce inter stakeholders' coordination and relationship for optimum utilization of resources that will in turn improve the institutional capacity and capability of the utilities and training institutions in stakeholders development.
There are two programs under DRUM Training
(i) Short Term Courses, catering to all the listed themes, which are mostly five days residential programs conducted by partner Training Institutions spread across the country.
(ii) 15 months Post Graduate Executive MBA program with specialization in Distribution, conducted by MDI, Gurgaon.
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